ROI Alliance Privacy Policy

Effective Date: Aug 2025

At ROI Alliance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and engage with our offerings.

By using this website and accessing our offerings, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect personal information that you provide to us when you:

• Fill out contact forms
• Register for coaching services
• Subscribe to newsletters or other communications
• Participate in any surveys or feedback
• Interact with the website

The types of personal information we may collect include:

• Contact Information: Name, email address, phone number
• Demographic Information: Age, location, and other relevant personal details
• Coaching Information: Information you provide about your goals, challenges, and progress during coaching sessions

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide and manage coaching services
• To process payments and manage billing
• To communicate with you regarding coaching sessions, services, products and updates
• To send newsletters, offers, or other marketing communications (if you have opted in)
• To improve the user experience and optimise our website
• To respond to your inquiries or feedback
• To comply with legal obligations and protect our rights

3. How We Protect Your Information

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical measures to protect it. These measures include secure storage of information, encrypted payment processing, and restricting access to sensitive data.

Despite these precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. However, we will take all reasonable steps to protect your data.

4. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering coaching services, processing payments, or managing communications. These providers are obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or respond to legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience and gather information about how you use the site. Cookies are small data files stored on your device that help us remember your preferences and improve functionality.

You can control cookie settings through your browser. However, disabling cookies may affect your ability to use certain features of the website. You also have the choice of denying the use of cookies at the point of entry to the ROI Alliance website.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccuracies in your personal information.
• Deletion: Request the deletion of your personal information, subject to legal obligations.
• Opt-Out1: You can opt-out of receiving marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
• Opt-Out2: You can opt-out from the use of cookies at the point of entry to the ROI Alliance website.

To exercise any of these rights, please follow pop up instructions and / or contact ROI Alliance via the details provided below.

7. Children’s Privacy

ROI Alliance coaching services are intended for adults aged 18 and older. We do not knowingly collect or solicit personal information from children under the age of 18. If we become aware that we have inadvertently collected such information through our coaching services, we will promptly take steps to delete it.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to information collected by ROI Alliance, and we are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page with an updated effective date. Please review this page regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal information is being used, please contact us:

E: coach@roipc.com

M: 07541 343623

Review date: Aug 2026